By purchasing any item(s) from this website or business (‘Pinscher Group Pty Ltd’, ‘Pinscher Group’, ‘Magna Knives’, ‘magnaknives’, ‘we’, ‘us’ ‘our’), you (the ‘purchaser’, ‘you’, ‘your’) acknowledge and accept: the following terms, conditions, and policies; and that you have entered into a binding sale contract with us.
The following terms, conditions, and policies take priority over any inconsistent terms, conditions, and policies, whether explicit or implied.
Magna Knives is both a reseller and authorised dealer. We may not necessarily be associated with the companies whose goods we sell.
The purchaser is responsible for compliance with and payment of all import charges and any applicable taxes, and additionally responsible for compliance with all relevant laws. Magna Knives is not responsible for the illegal use or possession of goods sold, nor any related penalties. Magna Knives offers no compensation for goods confiscated by government agencies or law enforcement. Magna Knives stocks and sells only manual opening knives.
Magna Knives promotes the safe and legal use, handling, storage, etc., of all goods. Safe and legal use, handling, storage, etc. of goods is the sole responsibility of the purchaser. Magna Knives is not responsible for any injury to or death of any person or animal, or damage to or destruction of property due to: use or misuse; unsafe or illegal use, handling, storage, etc. of goods sold.
All items are checked and photographed prior to sale and shipping – some seals may accordingly be broken. Shipped items will have passed our inspection and quality checks. Some variation between knives of the same model is to be expected, due to factors such as machining tolerances and hand-finished grinds. Knives may show minimal wear inherent to manufacturer testing and factory quality assurance, e.g. from stop pin engagement. The performance and action of knives changes as knives ‘wear in’. During this period, lock stick may be expected.
Magna Knives reserves the right to cancel any order, either in part or in full, at its sole discretion, for any reasonable reason or reasons.
In the event of an order cancellation as initiated by Magna Knives, Magna Knives will refund all monies received by Magna Knives with respect to the cancelled transaction (i.e. item and shipping costs) to the purchaser. Magna Knives is not responsible for any additional costs or investments made by the purchaser including, but not limited to,: shipping forwarder subscriptions, pre-payment of taxes or import duties, additional hardware (e.g. scales, screws, pocket clips) purchases.
Magna Knives strives to ensure all purchasers enjoy premium customer service. We are therefore prepared to vary our policies in some circumstances. This flexibility is provided on a case-by-case basis at Magna Knives’ sole discretion, and must not be considered a permanent variation of our policies. Should you have a special request, please email us at firstname.lastname@example.org and we will endeavour to accommodate it.
At this stage, our primary shipping locations are Australia and the United States. If your country isn’t listed as a shipping option, email us at email@example.com, and we’ll update our international shipping destinations.
Free shipping to Australian addresses is offered on orders over $100.
International shipping rates varies between items. Shipping consolidation may be available for orders with a total value less than $2,000.
International orders with a total value of $2,000 or more require additional processing due to Australian export regulations, meaning shipping may be delayed by several days.
Orders will be shipped as soon as practicable once full payment has cleared – this is usually the following business day.
All orders will be shipped with tracking. Tracking numbers will be emailed after product shipment.
Magna Knives offers a lay-by or ‘buy now, pay later’ service in accordance with the following terms.
Full payment of lay-by purchases is to be paid in four equal instalments. The first instalment is due at the time of purchase, and the remaining three instalments are each due one calendar week after the prior instalment’s due date.
Magna Knives reserves the right to decline offering this service: for any item; to any customer; or, for any other reason it thinks appropriate.
Orders will be shipped only once full payment of funds has cleared.
Magna Knives may, but is not obliged to, extend instalment due dates at the purchaser’s request. Magna Knives understands payments may not be instant, and will therefore display reasonable lenience with respect to due dates, where the purchaser provides suitable evidence of the relevant payment.
Should the purchaser fail to have made full payment one week after the final instalment’s due date, Magna Knives will refund all monies received by Magna Knives with respect to the reneged transaction (i.e. item and shipping costs) to the purchaser, but for the initial instalment, which shall be forfeited by the purchaser as consideration for the lay-by service. Should the purchaser fail to provide, within a reasonable time, details to Magna Knives for the return of their funds, the total value of their funds transferred to date shall be forfeit.
Orders made by lay-by may be cancelled by the purchaser prior to payment of the final instalment, however, any instalment(s) paid by the purchaser to Magna Knives will be retained by Magna Knives as store credit to be used in future orders by the purchaser.
Lay-by instalment(s) cannot be transferred from one order to another without Magna Knives’ prior written approval.
From time to time, Magna Knives will list items prior to receipt of stock. These items will be listed and clearly marked as pre-order only.
Items will be shipped in accordance with our ordinary shipping policies once stock has been received and has passed our quality checks.
Magna Knives may cancel any pre-order at any time prior to shipping for any reason including, but not limited to,: receipt of incorrect or faulty stock, and payment failure.
Pre-orders (including pre-orders paid via lay-by) cannot be cancelled by the purchaser, and are excluded from our change of mind return policy, except at the sole discretion of Magna Knives. Returns may be mandated in some circumstances under Australian Consumer Law.
In the event of a pre-order cancellation as cancelled by Magna Knives, Magna Knives will refund all monies received by Magna Knives with respect to the cancelled transaction (i.e. item and shipping costs) to the purchaser. Should the purchaser fail to provide, within a reasonable time, details to Magna Knives for the return of their funds, the total value of their funds transferred to date shall be forfeit.
The availability of returns may be mandated in some circumstances under Australian Consumer Law, this includes situations where defective or incorrect items are shipped. These situations are unlikely to occur as Magna Knives has multiple people inspecting all items for damage upon initial receipt and ensuring the correct item is boxed for shipping.
Magna Knives is pleased to additionally offer a change of mind return policy, where items may be returned providing the following conditions are adhered with. Special order items and items with prices greater than or equal to $2,500 are ineligible for change of mind refunds.
Refunds offered for change of mind returns will exclude shipping fees as incurred by Magna Knives.
A return request must be initiated by contacting firstname.lastname@example.org and detailing the reason for the return within two days of receiving the relevant item. Magna Knives is under no obligation to approve a return request except as required by law.
If return approval is granted, the item must:
If any of these conditions are breached, Magna Knives may refuse a return, even after previously providing approval. Items received by Magna Knives where return conditions have been breached will be reshipped to you at your own expense.